Bug Prioritization

Bug Prioritization

We assign priorities to bug fixes based on the following rules:

SeverityDescriptionScheduling
CosmeticThe product works as intended, but its UI or output contains typos or formatting issues.Backlog
AnnoyingA specific feature does not function as intended, but the use case has never worked before.Backlog
HighThe entire product is unusable, or there is a regression in an important feature, but downgrading is possible.Next business day
CriticalA large number of developers are blocked, and there is no workaround, not even rolling back to a previous build.Immediate attention

Backlog typically means that fixing these bugs will be considered when the team is not overloaded, typically when we are not focused on a feature-oriented release.

Note

Enterprise customers can escalate issues from Annoying to High, after discussion with the core team. To escalate a GitHub issue, please open a private support ticket.